CALLMaster is shipped with the MailboxActivityLog disabled. To activate Mailbox logging, using the CALLMaster Manager, select Parameters | System and add the codes 'MAL' to the 'System Settings' field. To disable, just delete the code 'MAL'.
Note: Once activated the MailboxActivityLog will start collecting data records. It is the Administrator’s responsibility to periodically archive data and remove records from the log. Otherwise the size of the database could grow to a size that inhibits proper operation of the system.
For Mailboxes, the events that are logged are:
| Event | Type | Event | Type |
| MSG RECEIVED | 100 | MAILBOX OPTIONS | 230 |
| MAILBOX NOTIFIED | 110 | MAILBOX LOGOUT | 240 |
| MAILBOX EMAILED | 120 | NOTIFICATION LOGOUT | 241 |
| MAILBOX EMAILED_FAX | 121 | FAX REVIEW | 250 |
| MAILBOX MSGLIGHT | 130 | FAX PLAYED | 251 |
| MAILBOX LOGIN | 200 | FAX SAVED | 252 |
| MESSAGE REVIEW | 210 | FAX DELETED | 253 |
| MESSAGE PLAYED | 211 | FAX FORWARDED | 254 |
| MESSAGE SAVED | 212 | FAX REPLIED | 255 |
| MESSAGE DELETED | 213 | FAX RECEIVED | 260 |
| MESSAGE REPLIED | 214 | Message Deleted - Aged Past Delete Date | 261 |
| MESSAGE FORWARDED | 215 | ||
| MESSAGE SENT | 220 |
Each mailbox event is stored in the table MailboxActivityLog. Each Event record contains the following information:
| EventID | Unique ID for activity event |
| Type | Event type code (see above) |
| Date and Time | Event Date and Time |
| Description | Event description |
| MailboxID | Mailbox Number |
| Event Data | Event data e.g. message receipt date, target mailbox number as appropriate. |
| Notes | User defined note field; may contain additional data or comments. E.g. result of notification, lapsed time of call |