Client Profile

  • Requires basic telephony capabilities

    e.g. Voice Mail, Auto Attendant, IVR

  • Has a PBX and wants to upgrade and/or add telephony components

    e.g. Appointment Reminder, Inbound Faxing, IVR applications

  • Wants to start a value-added business

    e.g. Messaging Service, Web-based Dating Service

  • Needs to provide value-added services for their customer base

    e.g. Information Delivery for product recall, account balances Service Enrollment, Polling, Surveys

  • Requires out dialing or notification capabilities

    e.g. Telemarketers, Associations, Weather Advisory

  • Teamwork builds trust, reliance and mutual respect
Our Clients are Our Partners

SpeechSoft Customers include End Users, Interconnects, Vars, Resellers and Distributors

Our Customers range from small businesses who are looking to project a big business structure cost-effectively to large businesses who want to improve service to their internal and external customers

SpeechSoft has delivered software to all sectors - Small Business, Corporate, Non Profits, Government, and Education. And across all business types including call centers, manufacturing, real estate, health care, financial, and marketing.

We partner with industry leaders Microsoft and Dialogic to develop leading edge, open architecture solutions for our clients.

Our excellent customer service, industry knowledge and product support enable us to work with our clients to deliver customize solutions that help their business grow.

Applications for Every Industry
SpeechSoft telephony products can be easily customized to address a broad spectrum of applications in many industries.

Corporate:

Attendant, Voice Mail, Help Desk with notification schedules & direct call transfers, Sales Support using “Follow-me” and “Live Caller Screening”

Health Care:

Coverage Information, Benefits Verification, Test Results, Prescription Information, Appointment Reminder, Plan Enrollment, Surveys, Dictation

Education:

Homework Hotline, Admission Status, Attendance Information, Grade Reporting, On-line Testing and Results Delivery

Utilities:

Power Outage Advisories, Meter Reporting, Account Status, Bill Collections, Technician Dispatch and Service Status Update

Manufacturing:

Product Pricing and Availability Status, Dealer/Store Locators, Recall Notice Information, Order Entry and Status Reporting, Account Status

Government:

Court Services, Service Information and Enrollment

Financial:

Portfolio Valuation, Virtual Payment Systems, Account Status & Activation

Travel/Transportation:

Schedule Information, Crew Scheduling

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